Construction & Shipping Policy


Construction

Since MOOV Travel Guitar is a hand-made to order instrument, the construction time varies according to the current order list. We inform you that we keep absolute order priority. Although it is not always possible, we do our best so the production to be ahead of the orders and provide to you ready to deliver guitars of the standard specifications. Of course, the construction of the custom MOOV Travel Guitars always begins after completing the order.

Currently, according to the order list, the construction time is estimated to around 6 months from the order date, excluding the national holidays and vacation periods (1 week Christmas, 1 week Easter, 1-31 August).As soon as we start the building process of your MOOV, we will keep in touch with photos and updates about the progress, so you can follow and enjoy it’s growth. We keep our information updated periodically. For the most up to date estimation, please contact us.

ORDERS CLOSED FOR 2022!!!
A big thank you for your love and trust! It was an amazing period full of great experiences and meetings with new people. Through MOOV Travel Guitar we shared our passion. We grew together. We listened to your needs and worked hard to fulfil them. Although orders for 2022 are completed since August 7, you may place your order for 2023. We wish each passing year, we will be able to serve even more of you. Have a great time and…Be on the MOOV!


Shipping

MOOV Travel Guitars are shipped worldwide by Hellenic Post. The shipping cost to Greece is 6 €, to EU is 40 € and 52 € to the rest of the world. The delivery time is 10-25 days. Ιn special periods, such as of the COVID-19 pandemic, might be unexpected delays due to huge workload of shipping carriers. To track your parcel click on the following link and fill in the form with the provided tracking number: https://www.elta.gr/en-us/personal/tracktrace.aspx. You may alternatively use any other online tracking platform.